2024 seems to be the year where the Duke and Duchess of Sussex are getting serious about their brand. They spent four years in brand-building mode, putting together a team based in California for their podcasting, Netflix work and charitable endeavors. For four years, everything was seemingly California-based – they weren’t allowed to retain a staff or space in the UK when they exited in 2020, and they didn’t bother having an Archewell-employed representative in the UK to handle their media there. Which was fine with me – it seemed perfectly reasonable that they would base everything out of California, and the British media has spent four years desperately trying to track the Sussexes’ comings and goings from thousands of miles away. Then, a few months ago, we heard that the Sussexes were looking to hire a UK representative. I didn’t really understand why, after all this time. But it happened – they’ve hired someone.
The Duke and Duchess of Sussex have hired a brand manager who previously counted dog food firm Pedigree as a client to represent them in the UK. Charlie Gipson, 41, who joins their operation from global communications firm Edelman, has also represented commercial brands including Mars, Cadbury, Dominos and Lucozade in the past.
He said on his LinkedIn profile that he had launched “delicious new treats for Mars”, covered Crufts with Pedigree and once dressed up as Pudsey the Bear for Children In Need, when he was “chauffeured around the BBC TV studios by Matt Baker in a rickshaw”.
Mr Gipson will serve as the Sussexes’ main point of contact for all UK and European media, working alongside their US-based PR team, including global press secretary Ashley Hansen and newly recruited deputy press secretary Kyle Boulia, both in Los Angeles. He is said to have “excelled in media relations and strategic communication planning” for clients including Samsung and Instagram.
The couple’s PR operation has proved far from a walk in the park, not least due to the ongoing schism with the rest of the Royal family, a string of legal battles and decidedly mixed fortunes when it came to their fledgling broadcast careers. As such, Harry and Meghan have had a relatively high turnover with their communications advisers, with notable departures including Silicon Valley executive Christine Schirmer, who stepped down as head of communications but was retained as an adviser.
The couple have also pivoted on their initial refusal to deal with the British tabloids, with their current team recognising that it was more conducive to maintain open lines of communication. The Duke and Duchess opted not to retain any UK-based staff when they moved abroad in January 2020, instead building a team in California. They employed former palace staff Clara Loughran and Beth Herlihy on a freelance basis to work on charity projects in the UK. However, the increasing workload and ongoing interest in the couple in the UK prompted their advisers to search for a UK-based PR to help relieve the pressure and better deal with queries in another time zone.
“The couple have also pivoted on their initial refusal to deal with the British tabloids, with their current team recognising that it was more conducive to maintain open lines of communication.” Not so much “communication” and more like “they understood that they need someone on the ground to deny the British media’s lies within the same newscycle.” At least that’s what I hope – a more proactive, engaged, mature and responsive communications strategy. Plus, I wonder if Meghan wants someone in the UK for when she launches American Riviera Orchard Global.
Photos courtesy of Cover Images.
My sense is that their comms team gets bombarded by emails from the British press and they need somebody in the UK to react to them quicker. At least the Telegraph acknowledges that Harry and Meghan are busy and they are successful. If they were really failing they would be decreasing their staff. Plus a lot of the people they hired at the beginning were to help with development and transition hence the staff changes.
they needed this – their sit on their hands media strategy was causing more harm than good.
No it didn’t.The whole Lilibet issue only made the Queen look bad and caused the author to backtrack.
Much of what they’ve been doing so far has been either private or in concert with an organization that has its own PR machine, like Netflix and Random House. But with Meghan going back to IG and the launch of a public brand, they need a different communication strategy.
“The couple have also pivoted on their initial refusal to deal with the British tabloids, with their current team recognising that it was more conducive to maintain open lines of communication.”
https://www.youtube.com/watch?v=gAdTsAKvVTU
Lol, exactly. The only way they see a pivot is in their dreams.
Is That So? Aaahhhh, the bm is making wishes.
It makes sense to have a comms person in the uk. This person can set the record strait as needed. But I doubt they’re going to responding to every silly little thing. The idea that they’re all of the sudden going to be interacting with the British tabloids is wishful thinking coming from the tabloids.
What would be best would be to just give the exact same denial every time. Something slightly bored and disappointed in tone.
Thank goodness. I’m tired of seeing them turning the other cheek continuously.
Given the way the UK tabloids print a shed load of daily stories about the Sussexes (regardless of whether they’re true or not.) I can envisage the UK press officer having to standing behind a lectern and field off a barrage of questions on a daily basis – just like the US president’s press officer. 😆
Laura D, I can’t see them giving the bm much to work with–they know it will be twisted and used against them. This person might respond to more emails with a ‘no comment’ and take some of the workload off of the US communications people.
This person sounds like the kind of person you want when you are launching a product as Meghan is.
I don’t think it’s a coincidence that they’re doing this now that Archie and Lilibet are a bit older (5 and 3). Even with help babies and toddlers are a ton of work, and they probably wanted to emphasize time with their kids over everything else. Now that they’re getting a bit older and everybody is sleeping a bit better, they’re redirecting their focus to their brand, future projects, branching out, etc.